Minnesota 1st Class B

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: Harold Heck : 31 Bowman #7 Stewart, MN 55385 : Phone: 320-562-9480 : Email: heckjr@earthlink.net : : CAREER OBJECTIVE : : To obtain a position of employment where my skills and experience may be utilized and the opportunity for additional training and advancement is available. : : SUMMARY OF SKILLS : : * Customer Service * Managerial/Supervisory * Computer Skills : * Trouble Shooting * Boiler Engineer * Sales Ability : : PROFESSIONAL EXPERIENCE : : Computer Operator/Shift Supervisor – 5 years : Minnesota Energy Ethanol – Buffalo Lake, Minnesota : Assisted with completion of plant to get business built and begin operation. Operated computer to control and run the ethanol plant. Performed trouble shooting to correct computer errors or to keep plant running. Kept plant clean and safe. Supervised work of up to 12 employees and work of contractors. Recorded information of daily operations of company onto computer. Worked in the lab as a lab technician running tests on bacteria and ethanol content. Operated HPLC (High Pressure Liquid Chromatograph) to find contents of ethanol and beer. Took inventory and assisted with product ordering. Kept records of amounts of production usage. Responsible for work order follow-up and reporting. Logged invoices of trucks leaving premises. Kept records of utility usage and made adjustments to do energy conservation. Trained new employees in plant and lab. Served as member of safety committee. : : Light Duty Mechanic/Assistant Manager – 11 years, 5 months : In Out Oil Change - Willmar, Minnesota : Performed oil changes and light maintenance and upkeep on all vehicles. Operated cash register. Kept inventory. Ordered stock. Processed invoices. Performed customer service. Promoted to supervisory role after 4 years of employment, supervising 9 employees. Gave reviews and took disciplinary action as needed. Scheduled and trained new employees. Developed a sales incentive bonus program. Helped business develop new work lines from oil changes to full-service car repair, maintenance, and detailing. : : Maintenance/Boiler Operator – 2 months : Maenasha – Lakeville, Minnesota : Performed maintenance on printing machines and corregators. Maintained boilers. Responsible for softeners, air compressors, osmosis and steam valves, and pipes. : : : EDUCATION / TRAINING / LICENSES : : Ridgewater College – Hutchinson, Minnesota Courses: Supervisory Management – 1999; : Windows 95, 98, 2000, ME, Word, Works – 2000. : Willmar Technical College – Willmar, Minnesota Courses: Interpersonal Skills for Managers - 1989 : Certificate of Completion in Dale Carniege Courses – 1988. : Licenses State of Minnesota 1st Class Grade “B” Stationery : Steam Engineers License – 2000. : Willmar High School, Willmar, Minnesota High School Diploma.

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