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Posted by michael earley on December 04, 2006 at 22:01:42:
In Reply to: Burnham V7 crack problem... posted by annie on March 04, 2006 at 14:21:55:
I had the same problem-replaced the V7 exactly one year ago and paid for the labor. I just went down to my basement today and saw a new puddle of water under my 1 year old boiler...
: Me too - it's a current problem, leaking from the bottom of the firebox - which fills up with water at a fairly rapid, regular pace. Also my neighbor just went through the same thing and his boiler was only 6 years old.
: Has anyone sent any correspondence to Consumer Reports magazine? Or other public consumer resources? Burnham should pay for ALL: parts, labor, etc.
: : : I also had a Burnham V73 boiler that cracked. It turns out that there is a KNOWN manufacturing defect with that boiler. Burnham nevered issued a recall. Instead, they replaced the boiler under the 10 year warranty. HOWEVER, the warranty does not cover the cost of labor. Burnham did pay $500 of the $1600 that it cost to remove and install the new boiler, but given the fact that Burnham knowingly distributed thousands of faulty boilers without issuing a recall, I plan to persue the remainder of the labor cost through other means. How many other people were victimized by purchasing a defective product from Burnham and suffered damage to there homes from the water that leaked?
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