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Posted by Pam Kuhens on August 23, 2005 at 21:15:58:
In Reply to: Re: Burnham V7 crack problem II posted by Paul Kelly on March 14, 2005 at 14:44:35:
: : : :Im sorry my last message did not post correctly.
: : : I would be interested to know what the outcome was to your Burnham V7 problem as it appears I am in the same jam you were?
: I too am interested in any info ...Our Burnham boiler was new 7 years ago and was replaced a few months ago for a cracked boiler, and although the unit was replaced, I paid somewhere around $1500 for labor! I asked the distributor about labor reimbursement, and said sometimes a % of labor is given...he stopped returning my calls once we got the new burner.
I have made the observation among consumers and professionals that the V7 is known to crack at a premature age, leak and eventually require replacement. Since it seems that so many consumers and distributors have witnessed Burnham's refusal to 1) have recalled the product or 2) pay according to warranty, I have begun pursuing a class action suit through Alexander, Hawes and Audet. It costs nothing to simply contact me to let them know you're out there and have experienced the "V7 crack" and subsequent burden of replacing it without just compensation from the manufacturer. Please send me an email that you intend to continue using in the future (or if not, an address, phone number or other reliable contact information), which I can forward to Alexander, Hawes and Audet. (If you would rather contact them directly, send an email to Trisha at email@example.com.
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